💊 Techsylon Drug Safety CMS

💊 Techsylon Drug Safety Case Management System

Your Complete Solution for Managing Drug-Related Complaints, Events & Inquiries

The Techsylon Drug Safety CMS is a web-based system designed to digitize, centralize, and streamline the management of drug safety-related cases. Whether you're handling adverse events, quality complaints, or medical inquiries, our system offers a secure and intelligent platform for 24/7 tracking and compliance.

✅ Core Features

🧾 Complaint Intake

  • Log cases with essential details: caller name, product, date, source, and type
  • Categorize cases as Adverse Events (AE), Complaints, Inquiries, or Others
  • Upload attachments: Emails, Faxes, PDFs, Images

📞 Call Management

  • Log incoming calls in real-time
  • Simulate live transfers to departments
  • Track unforwarded calls via the Misdirected Call Log

📧 Email & Fax Handling

  • Automatically record complaints received via email or fax
  • Apply digital timestamps to all uploaded documents
  • Track delivery to responsible departments

🔍 Case Classification Engine

  • Identify "Incomplete" cases when key elements are missing
  • Auto-update classification once completed

🔁 Case Forwarding

  • Forward cases to QA, Medical, or Drug Safety Teams
  • Track acknowledgment and timestamps in a secure log

🎓 Mock Training Calls

  • Track weekly training sessions
  • Archive call recordings and reports

📊 Dashboard & Reports

  • Real-time visual stats on source, type, and resolution time
  • Export reports to PDF or Excel

👥 User Roles

Operator

Drug Safety Specialist

Quality Team

Medical Department

System Admin

🌞 Summer Special Offer

Limited Time Offer!

Original Price: $2,500
$1,500

⏰ Offer Expires In:

12
Days
00
Hours
00
Minutes
00
Seconds

Get the complete Techsylon Drug Safety Case Management System at an exclusive summer discount!

Get Started Now - Save $1,000!